Privacy
Clinic Privacy and Policies
What Information Is Recorded
- At registration: First and last name, national ID number, date of birth, age, phone number, address, and postal code.
- When booking: The selected service, appointment time, your notes, and signed consent form.
- During treatment: Session notes and before-and-after photos, solely for your medical record.
Who Has Access to Your Information
- Only the doctor and authorized clinic receptionist can view your records, notes, and photos.
- Record photos are kept in private storage and are never published on the website or social media without your separate written consent.
- Your information is not sold or given to any other person or company, except as required by law.
Consent Forms and Records
- Signed consent forms and session records are retained for treatment follow-up and legal requirements and cannot be changed after signing.
- The website's smart advisor only suggests suitable services and does not provide a medical diagnosis.
Appointment Policies
- If you cannot attend your appointment, please notify us at least 24 hours in advance through the website or WhatsApp.
- In the event of an unexpected closure, the clinic will contact you to arrange a new time.
Your Rights
- You can view and correct your account information.
- To obtain a copy of your records or ask questions about your information, contact the clinic.